Customer Feedback

We greatly value our customer's opinions and would appreciate your feedback. Every comment will be read and will be used for future development of our services, presentation, marketing and range.

Please take a few minutes to complete this simple questionnaire.

ONLY COMPLETE RELEVANT SECTIONS (e.g. Shop, Telephone or Online)

Retail Store Questions
Which store(s) have you visited?
 
How do you rate the following (1 worst, 5 best):  1  2  3  4  5
Attractiveness from outside
Parking availability
Interior presentation
Speed of service
Friendliness/Professionalism of Staff
Service provided
Quality of Product Range
Availability of required Product(s)
 
Were you made aware of any Interest Free Credit facility? Yes   No   N/A  
Was any member of staff worthy of special praise? Yes   No  
If yes, please state name, if known, and any other details
 
Online Store Questions
How did you hear about the online store?
Other:
How do you rate the following (1 worst, 5 best):  1  2  3  4  5
How easy was it to find the product you required
How easy was the checkout process
Speed of delivery of your order
Accuracy of your order
Quality of communications (i.e emails)
 
Any other comments:
 
Mail Order Questions
How do you rate the following (1 worst, 5 best):  1  2  3  4  5
Speed your call was answered
Friendliness/Professionalism of staff
Service provided
Speed of delivery of your order
Accuracy of your order
Quality of communications (i.e emails)
 
Any other comments:
 
Your Details
Title
First Name
Last Name
House No/Street Name
Postcode
Sex
Date of Birth
Mobile number
Make & Model of Car
Year of Car
 

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